Jennifer Miles, Transformation & Transition Manager for Cushman & Wakefield’s Global Occupier Services (GOS) platform, was recently highlighted in CREW Charlotte’s Member Spotlight. She has been a member of CREW for one year, and was named one of Real Estate Forum’s Women of Influence last year. Check out the Q&A with Jennifer below!
Summary of your role in the company: I lead cross functional teams that integrate existing and new clients into all commercial real estate areas (Transaction Management, Project Management, Facility Management, Lease administration, etc.) for Cushman and Wakefield’s Global Outsource Business. In addition, I lead teams that implement Innovation and transform the services provided by those same teams for existing clients.
How I chose my occupation: It allows me to leverage my Six Sigma Blackbelt Experience with the ability to consult with different clients and get exposure to different industries and all facets of Commercial Real Estate.
Years in the business: 11 years
My specialization is: Strategic Sourcing and Process Transformation
A good lead for me is: A client that is considering putting their Outsourcing business out for bid or outsourcing for the first time.
The most satisfying part of my job is: Having a client, renew because we were able to show the value that our company can provide, who was thinking about putting the business out for bid.
Best leadership advice I have been given: Treat everyone with respect. You never know who you will work with in the future as a peer, boss or client.
Greatest professional achievement: Being recognized as Real Estate Forum Woman to Watch.
Number of years with CREW: 1 year
Most significant CREW connection: Adrienne Bain, our past president
Place of birth/hometown: Eutaw, Alabama (population 3000)
Number of years in Charlotte: 13 years
Family: Husband, Charles; Son, Charles II(graduating senior); we also foster so have one to two additional kiddos on a regular basis.
My ideal vacation spot: Maui, HI
Hobbies/Interests: Reading, playing tennis and traveling
I wish I could: Clone myself; I, like a lot of working moms am pulled in a lot of directions. I want to take care of my family, be a high achiever at work and still have time to take care of myself through working out and playing tennis. There never seems to be enough hours in the day for all that I want to do.