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Data, and Turnkey Solutions, and Top-Notch Professionals, and Software…Oh My!

by Nikki Graffam Managing Director & Operations Leader, Property Tax Services

Managing your property taxes can be an arduous task. Luckily, Cushman & Wakefield has an expert team of property tax professionals to guide you through the process from acquisition through disposition.  Hiring a real estate firm with a dedicated property tax team offer numerous benefits including:

1.  DATA: A well-positioned property tax group gives clients access to a global network of professionals who generate real estate data on a regular basis, and a research team focusing on forecasting, occupancy cost benchmarking, peer group studies, and generating market statistics in real time. Remember that property tax is based on valuation, and to determine the value of a property you need data (comparable sales, rental rates, vacancy rates, cap rates, and so forth). Just as important, is a keen understanding of where the market has been and where it is going. The confluence of these factors will have a powerful impact on value. At Cushman & Wakefield, we are the first commercial real estate company to have a dedicated national property tax practice backed by a software service deliverable. Having access to the best data means we can put together accurate and compelling valuations for our clients.
2. TURNKEY SOLUTIONS:  A strong team of property tax professionals allow clients to pair this unique service with the firm’s complementary, comprehensive suite of real estate solutions.  This holistic approach allows clients to leverage a variety of talented industry professionals across multiple service lines including not only valaution & advisory, but also agency leasing, asset services, capital markets, facility services (C&W Services), global occupier services, investment & asset management (DTZ Investors), project & development services, and tenant representation.
3. TOP-NOTCH PROFESSIONALS: Full-service firms with a dedicated property tax group offer a higher caliber of talent and better access to national resources. At our firm, our size and stability allow us to attract best-in-class talent, and our inclusive, knowledge-rich culture, and proven record of success allow us to retain industry experts. Selecting a firm with a dedicated property tax group combines the benefit of national reach with local market expertise.
4. STATE-OF-THE-ART SOFTWARE APPLICATIONS: Clients without a technologically advanced program to manage property taxes typically keep outmoded spreadsheets consisting of properties and payment dates. Those spreadsheets can become unwieldy and prone to errors. At Cushman & Wakefield, PTaxSolution™, our proprietary property tax software, offers big-data capabilities and capital-backed annual enhancements for clients to track and manage their property taxes. Our goal has always been to create a platform designed for the client as the end user, providing one central location for all property tax information to streamline processes and build efficiencies.

Please feel free to reach out to me with any questions you may have.


Nikki Graffam is a Managing Director and Operations Director of Property Tax Services, Valuation & Advisory. Nikki has worked on several types of commercial properties including office, industrial, self storage, shopping centers, etc. Her focus has always been to provide Clients with exemplary service through exceptional communication, dedication to outstanding work product and constant innovation to improve process and procedures. 

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